Introduction
At PrivateCDN ("we," "us," "our," or "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Webhook Inspector service.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us when you:
- Create an account
- Subscribe to our service
- Contact us via email or chat
- Fill out forms on our website
- Participate in surveys or feedback
This information may include your name, email address, company name, billing information, and communication preferences.
Automatically Collected Information
When you visit our website or use our service, we automatically collect certain information:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website or link
- Cookies and similar tracking technologies
Webhook Data
When you use Webhook Inspector, we collect and store webhook payloads that you send to our platform. This data is strictly confidential and used solely to provide our service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and billing
- Send transactional and account-related emails
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Monitor and analyze service usage and trends
- Prevent fraud and enhance security
- Comply with legal obligations
Data Security
We implement comprehensive security measures to protect your data:
- End-to-end encryption for all webhook data
- SSL/TLS encryption for data in transit
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical security
- Regular backup and disaster recovery procedures
Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist in our operations (e.g., payment processors, hosting providers)
- Legal authorities when required by law
- Business partners with your explicit consent
Data Retention
We retain your personal information for as long as your account is active. Webhook data retention depends on your plan:
- Starter: 7 days
- Professional: 90 days
- Enterprise: As specified in your agreement
You can request deletion of your data at any time by contacting us.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to Access: Obtain a copy of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Data Portability: Receive your data in a portable format
- Right to Opt-Out: Unsubscribe from marketing communications
Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can control cookie settings in your browser preferences. Disabling cookies may affect some functionality of our service.
Children's Privacy
Our service is not intended for individuals under 13 years old. We do not knowingly collect information from children. If we learn we have collected personal information from a child under 13, we will take steps to delete this information promptly.
GDPR Compliance
If you are in the European Union, we comply with the General Data Protection Regulation (GDPR). We have a lawful basis for processing your data and respect all GDPR rights including the right to lodge complaints with supervisory authorities.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by email or by posting the updated policy on our website. Your continued use of our service constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
PrivateCDN Inc.
Email: privacy@privatecdn.icu
Address: 123 Tech Avenue, San Francisco, CA 94105, USA